FAQ

We answer all emails
within the same day.
If you do not see a response please
check your spam folder. Before any printing is started I will need approval on your design. I will contact you via email;
give you several
designs for you to choose from, you can make changes before printing is started.
Please watch for your
email response.

Frequently Asked Questions

How do I place an order using my own graphic or photo?

After your order is placed and purchased I will contact you same day to start working on your item and design. I will then ask you to email your graphic and/or photo via email or snail mail. All items on my site are samples. I'll work with you directly on making your personalized item.

Where can I find information I would like you to have for my item?

When you place your order you will click on add to cart at that time you will have a comment section and can enter any information you would like. Or once order is placed I will email you for information. If you have a graphic you would like to use I will contact you to send it via email or snail mail. Once I receive the purchase I will contact you same day to start working on your order.

Can I order a personalized item, not seen on your site?

Contact us and I'll work with you on any design and item you are needing for your special occasion. If able to get the supplies, enough time is allotted for the job and we have the man power to handle the job needed. We reserve the right to say we can not do the job you have requested. We'll if possible refer you to another business.

Can I use my own photo and graphics for my item?

Yes as long as the graphic is not from a company that has copyright attached.

Can I get a sample of an item, I may be interested in?

Yes, there is a one time charge for requesting to have a sample item designed without making a purchase cost is $7.00. Should you go ahead with the purchase I'll invoice you less $7.00 which will then be applied to your order. Purchase sample Click Here

What Shipping Policy?
Orders are shipped within 2 to 4 business days AFTER order has been completed. Then post office priority mail will take 2 to 5 business days this DOES NOT include time once order is place. When ordering please watch time frame for your special occasion. Please make sure and verify that your shipping address is correct. We are not responsible for errors you make on your shipping address. If we have to reship your order, there will be a fee. I will ship only to United States and Canada, shipping to Canada will be extra shipping so if you order items to be shipped to Canada I reserve the right to ask for more shipping cost. Due to international shipping items can take 6-10 business days after order is completed.

Who is responsible if I make a mistake do I get a refund?

Sorry no, we have a no refund policy on personalized items since we're not able to reuse them. No printing is completed until you've given your ok that you've proof read and graphic is acceptable to you. Once printing is started we're not able to stop and make changes. So it is very important to us that we get approval before printing item. Your approval via email to us is what we base starting work and printing on your item.

What if your company makes a mistake on my personalized item will I get a refund?

Yes if the error is made on our part you will get a total refund or the item redone at no additional cost to you.

When is it possible to get a refund?

Request for refund must be done same day as payment received. I'll refund your payment less the PayPal cost charged to me. As long as no designing and printing has been started I will refund. If designing has started there is a $7.00 designing cost, plus PayPal charge. There is no refund on personalized items once printed.

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No Graphics will be used unless you own them, or have permission from owner to use.
We respect copyright on graphics. If you provide It's Just 4 U a graphic to use
on your Personalized Item or Business Promotional Item, I'm holding you responsible
to make sure I can use it to design your personalized item.
No information on this site may be copied or reproduced in any way
without written consent of the owner

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